IT Safety: Recognising and Avoiding Fake CAPTCHA Attacks in GP Clinics
Cybersecurity risks in general practice are increasing, with fake CAPTCHA scams used to steal login details. These prompts mimic real security checks to trick staff. This micro-course helps reception and administrative staff recognise and respond safely to such threats.
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Learning Outcomes
What you'll learn
- Explain what CAPTCHA is and describe its role in protecting websites and healthcare systems from automated threats.
- Identify fraudulent or fake CAPTCHA prompts and recognise common warning signs used in cyberattacks.
- Distinguish between genuine and fake CAPTCHAs by comparing their appearance, behaviour, and requests.
- Apply appropriate actions when encountering a suspected fake CAPTCHA to protect systems and sensitive information.
- Demonstrate safe cyber practices and prevention strategies to reduce cybersecurity risks in reception and clinic environments.
Learning Outcomes
What you'll learn
- Explain what CAPTCHA is and describe its role in protecting websites and healthcare systems from automated threats.
- Identify fraudulent or fake CAPTCHA prompts and recognise common warning signs used in cyberattacks.
- Distinguish between genuine and fake CAPTCHAs by comparing their appearance, behaviour, and requests.
- Apply appropriate actions when encountering a suspected fake CAPTCHA to protect systems and sensitive information.
- Demonstrate safe cyber practices and prevention strategies to reduce cybersecurity risks in reception and clinic environments.
Modules
Module 1
Understanding CAPTCHA and Its Purpose
Module 2
Identifying Fraudulent or Fake CAPTCHA Prompts
Module 3
Key Differences Between Genuine and Fake CAPTCHAs
Module 4
Appropriate Actions When Encountering a Fake CAPTCHA
Module 5
Cyber Safety and Prevention Strategies for Reception and Clinic Staff
Module 6
Summary
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Frequently Asked Questions
A CAPTCHA helps websites distinguish people from automated bots. This course explains how CAPTCHAs support cybersecurity in Australian GP clinics and how fake versions can be used in attacks.
A fake CAPTCHA imitates a legitimate security check to trick users into revealing information or performing unsafe actions. Recognising suspicious prompts is an important part of GP clinic cybersecurity.
Warning signs may include unusual instructions, unexpected downloads, suspicious links, requests for sensitive information or behaviour that differs from a normal CAPTCHA.
Stop interacting with the prompt, avoid entering information or downloading files, and report the incident according to your clinic’s cybersecurity and incident reporting procedures.
GP clinics handle sensitive health information, making strong cybersecurity practices essential. Training helps Australian healthcare workers recognise threats and protect patient information and clinic systems.




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