Workplace Aggression and Violence
This violence and aggression online training Australia course equips healthcare workers with practical knowledge to recognise, prevent and respond to workplace aggression and violence. It covers workplace aggression and violence training Victoria, including risk assessment, de-escalation, emergency response roles and workplace violence incident reporting.
Learning Outcomes
What you'll learn
- Recognise early warning signs and risk factors associated with aggression and violence in healthcare workplaces.
- Apply appropriate workplace violence risk assessment approaches to identify and manage potential risks.
- Demonstrate effective de-escalation techniques when responding to aggressive or escalating behaviour.
- Understand roles and responsibilities during Code Grey and Code Black responses in Victorian health services.
- Follow appropriate procedures for workplace violence incident reporting and responding to incidents safely and effectively.
Learning Outcomes
What you'll learn
- Recognise early warning signs and risk factors associated with aggression and violence in healthcare workplaces.
- Apply appropriate workplace violence risk assessment approaches to identify and manage potential risks.
- Demonstrate effective de-escalation techniques when responding to aggressive or escalating behaviour.
- Understand roles and responsibilities during Code Grey and Code Black responses in Victorian health services.
- Follow appropriate procedures for workplace violence incident reporting and responding to incidents safely and effectively.
Modules
Module 1
Read the signs
Module 2
Working together
Module 3
Respond to incidents
Module 4
Summary
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Frequently Asked Questions
Workplace violence and aggression includes behaviours that create a risk to the safety or wellbeing of healthcare workers, patients or others. Violence and aggression online training Australia helps build awareness and response skills.
Healthcare workers can benefit from workplace aggression and violence training Victoria by developing skills in risk assessment, communication, de-escalation and appropriate responses to aggressive incidents.
Workplace violence risk assessment involves identifying potential hazards, warning signs, triggers and environmental risks, then applying suitable controls to reduce the likelihood or impact of an incident.
All workplace violence incidents should be reported, even when it is unclear whether physical or psychological harm occurred. Follow your organisation’s workplace violence incident reporting procedures.
Workplace violence incident reporting helps health services investigate events, identify trends and emerging risks, and improve strategies for preventing and responding to future incidents.