Care Certificate (Part 6) - Communication

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This chapter focuses on the importance of effective communication in health and social care settings. It explores various types of communication, including verbal, non-verbal, written, and alternative methods such as sign language, Makaton, and Braille. Emphasis is placed on recognizing and interpreting non-verbal cues, adapting communication styles to meet individual needs, and understanding the impact of body language, gestures, and facial expressions.

5 Modules1 hour
€169€0
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Care Certificate (Part 6) - Communication

Learning Outcomes

What you'll learn

  • Understand the fundamental role of communication in providing effective care and building relationships.
  • Identify and utilize various types of communication, including verbal, non-verbal, written, sign language, Makaton, and Braille.
  • Recognize and interpret non-verbal cues such as body language, gestures, and facial expressions.
  • Adapt communication styles to suit the needs and preferences of individuals in care.
  • Distinguish between formal and informal communication and apply them appropriately in different contexts.
  • Use touch and physical contact thoughtfully and in a person-centred manner, ensuring consent and adherence to infection control guidelines
  • Promote the overall well-being and dignity of individuals through respectful and person-centred communication practices.

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Training Overview

  • Communication
  • Recognising Barriers to Effective Communication
  • Relevant Legislation
  • Informed Consent
  • Confidentiality
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