Registered Manager Training
This is a very in-depth course primarily written for individuals who are in the process of registering with the CQC - or other regulators, in the process of becoming a registered manager for the services they work within.
Learning Outcomes
What you'll learn
- Describe the role and responsibilities of a registered branch manager
- Define accountability, and explain why accountability is important to the role of registered branch manager
- Know what is required to achieve and maintain Registered Manager status
- Understand the differences between Personal Care registration and TDDI registration
- Know how to arrange NVQ Level 5 diplomas to facilitate CQC registration
- Explain how to manage branch level complaints
- Explain how to manage safeguarding at a branch level
- Describe what CQC inspectors are looking for, and the usual process of a CQC inspection
- Explain the importance of the CQC’s fundamental standards, and list examples of these standards
- Appreciate the importance of developing CQC compliant policies and procedures
- Recall the principles of accurate record keeping
- Describe how to manage staff working hours
- Explain the importance of risk assessment within the Home Care setting, and your role and responsibilities in regard to carrying out high-quality risk
- Describe the principles of safe recruitment of staff, including the importance of DBS checks
- Recall ways in which you can engage with your local community to engage and recruit staff
- Appreciate the importance of staff training, and describe how to ensure your staff are skilled, competent, and up to date with their learning and deve
- Recall HR disciplinary meeting guidance and be adept in engaging in potentially difficult conversations with staff
- Reflect on your own attitudes and behaviours using the Leadership Qualities Framework (LQF) and identify areas in which your values or behaviours coul
- Explain how to conduct a performance assessment of your service to identify and rectify any specific shortcomings
- Identify possible cost savings at a branch level
- Know where to find additional sources of support for registered managers
Stay updated with our
Learning Outcomes
What you'll learn
- Describe the role and responsibilities of a registered branch manager
- Define accountability, and explain why accountability is important to the role of registered branch manager
- Know what is required to achieve and maintain Registered Manager status
- Understand the differences between Personal Care registration and TDDI registration
- Know how to arrange NVQ Level 5 diplomas to facilitate CQC registration
- Explain how to manage branch level complaints
- Explain how to manage safeguarding at a branch level
- Describe what CQC inspectors are looking for, and the usual process of a CQC inspection
- Explain the importance of the CQC’s fundamental standards, and list examples of these standards
- Appreciate the importance of developing CQC compliant policies and procedures
- Recall the principles of accurate record keeping
- Describe how to manage staff working hours
- Explain the importance of risk assessment within the Home Care setting, and your role and responsibilities in regard to carrying out high-quality risk
- Describe the principles of safe recruitment of staff, including the importance of DBS checks
- Recall ways in which you can engage with your local community to engage and recruit staff
- Appreciate the importance of staff training, and describe how to ensure your staff are skilled, competent, and up to date with their learning and deve
- Recall HR disciplinary meeting guidance and be adept in engaging in potentially difficult conversations with staff
- Reflect on your own attitudes and behaviours using the Leadership Qualities Framework (LQF) and identify areas in which your values or behaviours coul
- Explain how to conduct a performance assessment of your service to identify and rectify any specific shortcomings
- Identify possible cost savings at a branch level
- Know where to find additional sources of support for registered managers
Stay updated with our
Training Overview
- What is a Branch Manager?
- Accountability
- Achieving Registered Manager Status
- Registering a service with the Care Quality Commission
- CQC Registration Webinar for Services and Managers
- Managing Branch Level Complaints
- Managing Safeguarding
- CQC Inspections
- CQC Fundamental Standards
- CQC Compliant Policies and Procedures
- Record Keeping
- Managing Staff Working hours
- Risk Assessment
- Examples of Risk Assessments
- Safe Recruitment
- Engaging Staff for Recruitment
- Staff Training and Developmental Needs
- Disciplinary Meetings
- Leadership Skills
- Conducting a Service Performance Assessment
- Financial Competencies for Registered Managers
- Additional Sources of Support
- Summary
- Disclaimer
- References
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Frequently asked questions
The course covers the roles and responsibilities of a registered manager, CQC regulations, leadership and governance, compliance requirements, quality assurance, and preparing for registration and inspections.
Yes, you will receive a certificate upon successful completion of the Registered Manager Training course.
To register, log in or sign in to your Care Learning account using your email and password. If you are new, you can create an account at care-learning.com.
This course is ideal for individuals registering with the CQC or other regulators, or those preparing to become registered managers within health or social care services.