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Posted on 02/07/2026
Care Certificate (Part 3) - Duty of Care
Top Rated5(1 reviews)
This chapter emphasizes the fundamental responsibility of healthcare and social care workers to ensure the safety, well-being, and dignity of all individuals in their care, including patients, colleagues, and other workers.
1 Modules1 hour
€169€0
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Start LearningLearning Outcomes
What you'll learn
- Define and recognize the importance of duty of care in healthcare and social care settings.
- Identify the individuals to whom duty of care applies
- Understand the code of conduct for healthcare and social care workers.
- Differentiate between appropriate and inappropriate actions.
- Report and address concerns about well-being, poor conditions, and suspected abuse.
- Know when to consult managers for guidance.
- Handle complaints effectively, including listening, reporting, and documenting.
- Address and prevent future occurrences of incidents and errors.
Learning Outcomes
What you'll learn
- Define and recognize the importance of duty of care in healthcare and social care settings.
- Identify the individuals to whom duty of care applies
- Understand the code of conduct for healthcare and social care workers.
- Differentiate between appropriate and inappropriate actions.
- Report and address concerns about well-being, poor conditions, and suspected abuse.
- Know when to consult managers for guidance.
- Handle complaints effectively, including listening, reporting, and documenting.
- Address and prevent future occurrences of incidents and errors.
Modules
- Duty Of Care
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Frequently Asked Questions
It explains the duty of care expected from health and social care workers, including acting safely, protecting wellbeing, raising concerns and maintaining professional standards.
Duty of care means taking reasonable steps to protect individuals from harm, supporting their wellbeing and working safely within your role, skills and responsibilities.
A duty of care applies to people receiving care and support. It also involves working responsibly with colleagues, families and others involved in providing safe care.
Report concerns promptly through the appropriate workplace procedure and speak to your manager or designated person when guidance or further action is needed.
Listen respectfully, follow workplace procedures, report concerns to the appropriate person and document relevant information accurately. Learning from incidents can help prevent recurrence.