VI
5Vivian
User from
to gain more knowledge
Posted on 22/10/2026
Care Certificate (Part 6) - Communication
Top Rated5(1 reviews)
This chapter focuses on the importance of effective communication in health and social care settings. It explores various types of communication, including verbal, non-verbal, written, and alternative methods such as sign language, Makaton, and Braille. Emphasis is placed on recognizing and interpreting non-verbal cues, adapting communication styles to meet individual needs, and understanding the impact of body language, gestures, and facial expressions.
5 Modules1 hour
€169€0
From €0
Start LearningLearning Outcomes
What you'll learn
- Understand the fundamental role of communication in providing effective care and building relationships.
- Identify and utilize various types of communication, including verbal, non-verbal, written, sign language, Makaton, and Braille.
- Recognize and interpret non-verbal cues such as body language, gestures, and facial expressions.
- Adapt communication styles to suit the needs and preferences of individuals in care.
- Distinguish between formal and informal communication and apply them appropriately in different contexts.
- Use touch and physical contact thoughtfully and in a person-centred manner, ensuring consent and adherence to infection control guidelines
- Promote the overall well-being and dignity of individuals through respectful and person-centred communication practices.
Learning Outcomes
What you'll learn
- Understand the fundamental role of communication in providing effective care and building relationships.
- Identify and utilize various types of communication, including verbal, non-verbal, written, sign language, Makaton, and Braille.
- Recognize and interpret non-verbal cues such as body language, gestures, and facial expressions.
- Adapt communication styles to suit the needs and preferences of individuals in care.
- Distinguish between formal and informal communication and apply them appropriately in different contexts.
- Use touch and physical contact thoughtfully and in a person-centred manner, ensuring consent and adherence to infection control guidelines
- Promote the overall well-being and dignity of individuals through respectful and person-centred communication practices.
Modules
Module 1
Communication
Module 2
Recognising Barriers to Effective Communication
Module 3
Relevant Legislation
Module 4
Informed Consent
Module 5
Confidentiality
Top reviews
You May Also Like
.jpg)
Learn Anytime
Anywhere
Experience the next level of learning with the Care Learning app. Available on Android and iOS.
Come and Work
with Us!
Join us as a healthcare trainer providing practical sessions to professionals and workers.
Apply for Trainer RoleIn-Person Practical
Healthcare Training
Enroll in our accredited, hands-on practical training sessions to deliver better patientcentred care.
Apply for TrainingRefer &
Earn Rewards.
Invite healthcare professionals to join Care Learning and earn rewards for every successful referral.
1 / 4
Frequently Asked Questions
Effective communication helps care workers understand individual needs, build trusting relationships, promote dignity and provide safe, person-centred support.
The course covers verbal, non-verbal, written communication, sign language, Makaton and Braille, helping learners communicate effectively with people with different needs.
Communication can be adapted by considering a person’s needs, preferences, abilities and communication style, using suitable language, methods and non-verbal cues.
Non-verbal communication includes body language, facial expressions, gestures, eye contact and posture. Recognising these cues can help care workers understand how a person feels.
Touch should always be appropriate, respectful and person-centred. Care workers should consider consent, individual preferences and infection control requirements.