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CH
5Chinyere
User from
I find it very interesting and you can complete it at your own pace
Posted on 16/07/2026
Prevention and Management of Aggression and Violence (PMAV)
Top Rated4.9(27 reviews)
Self-harm is a complex issue, but when people talk about self-harm, they usually use this term to refer to people who cause ache or harm to their own body as a way of managing emotional or external stress. In this module, we will discuss common risk factors for self-harm, potential self-harm triggers, and explore how you may best support someone who self-harms in your role as a healthcare professional. This module also includes ligature training, and, by the end of the module, you should be able to describe and implement safe and effective techniques when rescuing a person from ligature (hanging).
10 Modules1 hour
€169€0
From €0
Start LearningLearning Outcomes
What you'll learn
- Identify and understand different forms of workplace aggression and violence.
- Recognise common triggers, contributing factors, and early warning signs of escalating behaviour.
- Develop effective communication, empathy, and active listening skills to help de-escalate challenging situations.
- Enhance situational awareness skills to identify potential risks and maintain personal safety.
- Understand when physical intervention may be necessary and apply approved techniques only as a last resort.
- Adhere to relevant legal, ethical, and organisational requirements relating to personal safety and conflict management.
- Accurately document, report, and participate in post-incident reviews following aggressive or violent events.
- Provide appropriate emotional and practical support to colleagues affected by workplace incidents.
- Promote and uphold a zero-tolerance culture towards aggression and violence in the workplace.
- Contribute to creating a safe, respectful, and trauma-informed environment for staff, service users, and visitors.
Learning Outcomes
What you'll learn
- Identify and understand different forms of workplace aggression and violence.
- Recognise common triggers, contributing factors, and early warning signs of escalating behaviour.
- Develop effective communication, empathy, and active listening skills to help de-escalate challenging situations.
- Enhance situational awareness skills to identify potential risks and maintain personal safety.
- Understand when physical intervention may be necessary and apply approved techniques only as a last resort.
- Adhere to relevant legal, ethical, and organisational requirements relating to personal safety and conflict management.
- Accurately document, report, and participate in post-incident reviews following aggressive or violent events.
- Provide appropriate emotional and practical support to colleagues affected by workplace incidents.
- Promote and uphold a zero-tolerance culture towards aggression and violence in the workplace.
- Contribute to creating a safe, respectful, and trauma-informed environment for staff, service users, and visitors.
Modules
Module 1
Understanding Workplace Aggression and Violence
Module 2
Identifying Triggers and Warning Signs
Module 3
Clinical Assessment and Therapeutic Interventions
Module 4
Situational Awareness and Personal Safety
Module 5
Controlling the Risk
Module 6
Legal and Ethical Responsibilities
Module 7
Incident Reporting and Debriefing
Module 8
Supporting Staff After Incidents
Module 9
Promoting a Zero-Tolerance Culture
Module 10
Summary
Top reviews
MÓ
5Mónika
User from
Was very interesting and useful. Thank you.
Posted on 12/03/2026
NA
5Navneet
User from
I learned it
Posted on 16/05/2026
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Frequently Asked Questions
The PMAV course covers workplace violence and aggression, risk factors and triggers, situational awareness, risk assessment, de-escalation techniques, legal responsibilities, incident reporting, and staff support after incidents.
Yes, you will receive a certification upon successful completion of the course.
To register, log in or sign in to your Care Learning account using your email and password. If you are new, you can create an account at care-learning.com.
Yes, this course is suitable for healthcare professionals, caregivers, and any staff working in environments where they may face aggression or violence risks.