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Understanding Behaviour that Challenges

Top Rated5(1 reviews)

This module discusses the definition, cause, impact and management of behaviours that are often perceived as challenging in adults. Although this module aims to provide you with standard principles and best practice guidelines in regard to working with residents and service users who communicate using behaviours that can challenge, it is important to remember that local guidelines and policies should always be followed. It is your responsibility to seek these out and spend time reviewing them. If you're unsure where to find your local guidelines, try asking a colleague, your line manager, or reviewing your local organisation's intranet.

12 Modules1 hour
€169€0
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Understanding Behaviour that Challenges
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Learning Outcomes

What you'll learn

  • Define behaviour that challenges and explain how it can affect adults in Irish care settings.
  • Identify common causes of behaviour that challenges, including unmet needs, distress, illness, and changes in routine.
  • Recognise early signs of behaviour escalation and describe suitable ways to provide safe support.
  • Discuss positive behaviour support strategies that respect dignity, choice, consent, and individual needs.
  • Explain how Irish legislation and local policies protect the rights of people receiving care.
  • Describe the benefits of reflection after incidents and use the Gibbs Reflective Cycle to support learning.
  • Know where to find support, guidance, and local policies when managing behaviour that challenges in Ireland.
Healthcare trainingHealthcare training

Modules

  • What is 'Behaviour That Challenges'?
  • Possible Causes
  • Possible Impact
  • Identifying Escalating Behaviour
  • Strategies to Support Positive Behaviour
  • Strategies to Manage Behaviour that Challenges
  • Protecting Individuals' Rights
  • The Importance of Reflection
  • Reflective Practice Following Incidents
  • Where to Find Additional Support
  • Summary
  • References
Healthcare trainingHealthcare trainingHealthcare trainingHealthcare trainingHealthcare trainingHealthcare trainingHealthcare trainingHealthcare trainingHealthcare trainingHealthcare trainingHealthcare trainingHealthcare training

Top reviews

AD

Adedoyin

User fromcare-learning

5

Very explanatory

Posted on 01/04/2026

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Frequently Asked Questions

It describes behaviours that are unusual, severe, and harmful, or that limit a person’s access to everyday activities. It is not a diagnosis and should not be used as a label for the person.

Behaviour must be considered within cultural and situational context, as actions seen as challenging in one setting or culture may be normal or acceptable in another.

Causes may include pain, boredom, communication difficulties, emotional distress, environmental factors, or a need for attention, escape, or preferred activities.

The focus should be on positive behaviour support, understanding triggers, meeting unmet needs, using proactive strategies, and responding calmly while protecting dignity and rights.