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Policy on orientation and induction for newly appointed agency staff

Policy on orientation and induction for newly appointed agency staff


Induction and orientation for agency staff takes two different forms; induction into Direct Medics, which involves instruction on the company’s operational arrangements etc. and induction into any organisation into which agency staff are placed on assignment. All newly-appointed agency staff will receive information pertaining to the full company induction checklist in the first instance. This includes:


  1. A copy of the staff handbook which all staff are strongly advised to read and query if necessary. Staff sign a declaration confirming receipt of the staff handbook within the company registration form.
  2. The company’s statement of purpose which includes a flowchart depicting the operational responsibilities of all members of the team at Direct Medics Ltd.
  3. Terms and conditions of engagement with the company.
  4. Access to a complete set of all relevant policies and procedures in line with the company’s registration for review, with particular attention to be drawn to absence notification and certification, Occupational Health arrangements etc.
  5. Access to the company’s HR policies and procedures including disciplinary and grievance and equal opportunities policies.


The company relies on relevant induction information being made available by each client to its staff, relevant to the duties of the role assigned. Typically, this will include information such as meals facilities; toilets/lockers/cloakrooms; protective clothing specific to the role; fire regulations/drills/evacuations onsite; first aid arrangements and accident reporting. Part of the booking procedure also involves requesting that, upon arrival on assignment all staff receive an introduction to their immediate supervisor and fellow employees; an introduction to working arrangements within the setting and the opportunity to gain some familiarity with the working practices.


To ensure that staff are aware of the induction information they may be expected to know, the company advises them at the registration meeting and their reporting instructions.