AODA (Accessibility for Ontarians with Disabilities Act)

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The AODA (Accessibility for Ontarians with Disabilities Act) course provides an overview of Ontario's accessibility legislation and its key standards. Learners will understand organizational responsibilities, accessibility requirements, and best practices for creating inclusive, barrier-free environments while promoting dignity, independence, integration, and equal opportunity for people with disabilities.

7 Modules1 hour
$169$0
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AODA (Accessibility for Ontarians with Disabilities Act)

Learning Outcomes

What you'll learn

  • Explain the purpose, principles, and legal framework of the Accessibility for Ontarians with Disabilities Act (AODA).
  • Identify organizational compliance requirements and responsibilities under the AODA.
  • Apply best practices for providing accessible information and communication to individuals with disabilities.
  • Recognize employer obligations for creating accessible and inclusive recruitment, hiring, and workplace practices.
  • Describe accessibility requirements for transportation services and the rights of passengers with disabilities.
  • Understand the standards for designing and maintaining accessible public spaces.
  • Demonstrate effective customer service techniques that promote dignity, independence, integration, and equal opportunity for people with disabilities.
  • Recognize common accessibility barriers and implement practical strategies to remove or reduce them.
  • Promote an inclusive workplace and service environment by following AODA accessibility standards and best practices.

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Training Overview

  • Compliance Requirements
  • Information and Communication Standards
  • Employment Standards
  • Transportation Standards
  • Design of Public Spaces Standards
  • Customer Service Standards
  • Summary
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Frequently asked questions

The course covers AODA compliance requirements, information and communication standards, employment standards, transportation standards, design of public spaces, and customer service standards.

Yes, you will receive a certification upon successful completion of the AODA (Accessibility for Ontarians with Disabilities Act) course.

To register, log in or sign in to your Care Learning account using your email and password. New users can create an account at care-learning.com.

This course is suitable for employees, managers, employers, customer service staff, and organizations that need to understand and comply with Ontario's accessibility requirements.