Family Communication in Long-Term Care

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Effective communication with families is a cornerstone of person-centred care in long-term care settings. This course equips healthcare professionals with practical communication strategies, including active listening, empathy, and therapeutic relationship-building, to strengthen collaboration with family caregivers and support coordinated, compassionate care.

8 Modules1 hour
$169$0
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Family Communication in Long-Term Care

Learning Outcomes

What you'll learn

  • Explain the importance of effective communication with family caregivers in long-term care.
  • Apply the OARS communication framework to foster respectful, supportive, and meaningful conversations.
  • Demonstrate self-reflection and perspective-taking to enhance empathy and reduce communication barriers.
  • Use curiosity-driven questioning and therapeutic communication techniques to build trusting relationships with families.
  • Support effective coordination of care by collaborating confidently with family caregivers and the wider healthcare team.

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Training Overview

  • Communicating Effectively with Family Caregivers
  • Applying the OARS Communication Approach
  • Developing Self-Awareness Through Reflection
  • Understanding Others Through Perspective-Taking
  • Using Curiosity to Foster Meaningful Conversations
  • Building Trusting Therapeutic Partnerships
  • Collaborating to Enhance Care Coordination
  • Summary
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Frequently asked questions

The course covers caregiver-centred communication, the OARS framework, self-reflection, perspective taking, curiosity, therapeutic relationships, and supporting coordinated care with family caregivers.

Yes, you will receive a certification upon successful completion of the Family Communication in Long-Term Care course.

To register, sign in to your Care Learning account using your email and password. New users can create an account at care-learning.com to access the course.

This course is suitable for nurses, healthcare professionals, support workers, and caregivers who communicate with family caregivers in long-term care and other healthcare settings.