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CPI Safety Intervention

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This training provides learners with the knowledge and practical skills needed to recognise, prevent, and safely respond to challenging behaviours in healthcare, social care, education, and support settings. The course focuses on crisis prevention, behavioural awareness, effective communication, de-escalation techniques, and safe intervention strategies to promote personal safety, reduce risk, and maintain the dignity and wellbeing of individuals receiving care.

9 Modules1 hour
$169$0
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CPI Safety Intervention
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Learning Outcomes

What you'll learn

  • Understand the different stages of crisis behaviour and apply appropriate response strategies.
  • Develop the ability to remain calm, professional, and consistent in challenging situations to encourage positive outcomes.
  • Enhance awareness and use of effective non-verbal communication techniques.
  • Learn practical limit-setting methods to help de-escalate defensive or resistant behaviours.
  • Apply safety intervention techniques designed to reduce risk and promote wellbeing.
  • Understand how to use the Decision-Making Matrix™ when evaluating risk-related behaviours.
  • Practise both non-restrictive and restrictive interventions that align with recognised physiological safety principles.
  • Explore a structured post-incident framework to support recovery, rebuild relationships, and restore positive engagement following a crisis event.

Modules

Module 1

CPI Crisis Development Model

Module 2

Integrated Experience

Module 3

Communication Skills

Module 4

Managing Defensive Behaviour

Module 5

Safety Interventions

Module 6

Decision Making

Module 7

De-escalation Techniques

Module 8

Post-Crisis Support

Module 9

Summary

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Frequently Asked Questions

The training covers crisis awareness, de-escalation, communication skills, risk assessment, decision-making, safety interventions, and post-crisis support using structured, least-restrictive approaches.

Yes, a certificate is awarded upon successful completion of the training.

To register, log in or sign in to your Care Learning account using your email and password. New users can create an account at care-learning.com.

Yes, it is suitable for healthcare, social care, education staff, and caregivers working with individuals who may display challenging or distressed behaviour.