Trauma Informed Care

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Trauma-Informed Care (TIC), also known as Trauma-Informed Practice (TIP), is an approach to healthcare and social care that recognises the widespread impact of trauma on individuals and seeks to deliver services in a way that promotes healing, dignity, safety, and trust. Rather than asking, "What is wrong with this person?" Trauma-Informed Care encourages professionals to ask, "What may have happened to this person?" This shift in perspective helps healthcare workers understand how past experiences may influence a person's physical health, mental wellbeing, behaviour, relationships, and engagement with care. Trauma can affect people of all ages, cultures, and backgrounds. Experiences such as abuse, neglect, violence, accidents, serious illness, bereavement, natural disasters, discrimination, conflict, or adverse childhood experiences may have lasting effects on an individual's emotional, psychological, and physical health.

7 Modules1 hour
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Trauma Informed Care

Learning Outcomes

What you'll learn

  • Define Trauma-Informed Care and explain its purpose within healthcare and social care.
  • Describe the different types of trauma and recognise how trauma can affect individuals throughout their lives.
  • Explain the physical, emotional, psychological, behavioural, and social effects of trauma.
  • Understand how trauma can influence a person's engagement with healthcare services.
  • Identify the key principles of Trauma-Informed Care, including safety, trust, choice, collaboration, empowerment, and cultural awareness.
  • Recognise behaviours that may be trauma responses rather than signs of non-compliance or resistance.
  • Apply Trauma-Informed Care principles during communication, assessment, treatment, and care planning.
  • Explain how healthcare environments can reduce the risk of re-traumatisation.
  • Describe the characteristics of a Trauma-Informed organisation.
  • Understand the importance of multidisciplinary working in supporting individuals affected by trauma.
  • Recognise the impact of secondary traumatic stress, compassion fatigue, and burnout on professionals.
  • Identify strategies that promote professional resilience, reflective practice, and staff wellbeing.
  • Support continuous improvement by embedding Trauma-Informed Care into everyday practice.

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Training Overview

  • Introduction to Trauma-Informed Care
  • Understanding Trauma and Its Long-Term Effects
  • Principles of Trauma-Informed Care
  • Applying Trauma-Informed Care in Different Healthcare and Social Care Settings
  • Creating a Trauma-Informed Organisation
  • Professional Practice, Resilience, and Continuous Improvement
  • Summary
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Frequently asked questions

Trauma-Informed Care (TIC) is an approach to healthcare and social care that recognises the widespread impact of trauma and ensures services are delivered in a safe, respectful, and compassionate manner.

Trauma-Informed Care benefits people of all ages and backgrounds who may have experienced trauma, including children, adults, older adults, and vulnerable individuals.

The core principles include safety, trustworthiness, transparency, choice, collaboration, empowerment, and cultural awareness.

Healthcare professionals can apply Trauma-Informed Care by communicating respectfully, explaining procedures clearly, obtaining informed consent, maintaining privacy, offering choices whenever possible, listening without judgement.

Re-traumatisation occurs when healthcare experiences unintentionally trigger memories or emotional responses related to previous trauma.