SO
5Sophia
User from
Good
Posted on 22/04/2026
Care Certificate (Part 14) - Handling Information
Top Rated4.6(11 reviews)
This chapter focuses on the critical aspects of handling information in health and social care settings, emphasizing the importance of confidentiality, accuracy, and security of personal data. It covers key principles and legal requirements such as the General Data Protection Regulation (GDPR) and the Freedom of Information Act (FOIA), as well as best practices for managing information responsibly.
1 Modules1 hour
£169£0
From £0
Start LearningLearning Outcomes
What you'll learn
- Understand the importance of handling personal information with confidentiality, accuracy, and security in health and social care settings.
- Identify the key principles of GDPR and the rights it provides to individuals regarding their personal data.
- Recognize the scope and implications of the Freedom of Information Act (FOIA) in providing public access to information held by public authorities.
- Apply best practices to prevent accidental disclosure of sensitive information.
- Use social media responsibly, ensuring that no confidential information about individuals or the workplace is shared improperly.
- Follow organizational policies and procedures for handling information, known as agreed ways of working, to maintain consistency and legality in data management.
- Report any concerns about the improper handling of information promptly to ensure corrective actions can be taken.
- Maintain accurate, up-to-date, and legible care plans to ensure effective communication among care providers and uphold legal standards.
Learning Outcomes
What you'll learn
- Understand the importance of handling personal information with confidentiality, accuracy, and security in health and social care settings.
- Identify the key principles of GDPR and the rights it provides to individuals regarding their personal data.
- Recognize the scope and implications of the Freedom of Information Act (FOIA) in providing public access to information held by public authorities.
- Apply best practices to prevent accidental disclosure of sensitive information.
- Use social media responsibly, ensuring that no confidential information about individuals or the workplace is shared improperly.
- Follow organizational policies and procedures for handling information, known as agreed ways of working, to maintain consistency and legality in data management.
- Report any concerns about the improper handling of information promptly to ensure corrective actions can be taken.
- Maintain accurate, up-to-date, and legible care plans to ensure effective communication among care providers and uphold legal standards.
Modules
Module 1
Handling Information
Top reviews
GI
5Gillian
User from
amazing
Posted on 02/04/2026
BA
5Bayonle
User from
Was satisfying
Posted on 22/10/2026
You May Also Like
.jpg)
.jpg)
.jpg)
.jpg)
.jpg)
.jpg)
Learn Anytime
Anywhere
Experience the next level of learning with the Care Learning app. Available on Android and iOS.
Come and Work
with Us!
Join us as a healthcare trainer providing practical sessions to professionals and workers.
Apply for Trainer RoleIn-Person Practical
Healthcare Training
Enroll in our accredited, hands-on practical training sessions to deliver better patientcentred care.
Apply for TrainingRefer &
Earn Rewards.
Invite healthcare professionals to join Care Learning and earn rewards for every successful referral.
1 / 4
Frequently Asked Questions
Confidentiality means protecting personal information and only sharing it with authorised people when there is a valid reason. UK care workers should follow GDPR, data protection law and workplace policies.
UK GDPR and the Data Protection Act 2018 set rules for handling personal data. They support privacy, security, accuracy and individuals’ rights over their information.
The Freedom of Information Act 2000 gives people rights to request recorded information from public authorities in the UK, subject to exemptions and other legal requirements.
Care workers should keep records secure, avoid accidental disclosure, follow agreed ways of working and use social media responsibly. Confidential information should never be shared improperly.
Report suspected data breaches, confidentiality concerns or other information-handling issues promptly through your organisation's agreed reporting procedures and follow UK data protection guidance.