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Care Certificate (Part 3) - Duty of Care

Top Rated4.9(9 reviews)

This chapter emphasizes the fundamental responsibility of healthcare and social care workers to ensure the safety, well-being, and dignity of all individuals in their care, including patients, colleagues, and other workers.

1 Modules1 hour
£169£0
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Care Certificate (Part 3) - Duty of Care
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Learning Outcomes

What you'll learn

  • Define and recognize the importance of duty of care in healthcare and social care settings.
  • Identify the individuals to whom duty of care applies
  • Understand the code of conduct for healthcare and social care workers.
  • Differentiate between appropriate and inappropriate actions.
  • Report and address concerns about well-being, poor conditions, and suspected abuse.
  • Know when to consult managers for guidance.
  • Handle complaints effectively, including listening, reporting, and documenting.
  • Address and prevent future occurrences of incidents and errors.

Modules

Module 1

Duty Of Care

Top reviews

GO

Godwin

User fromcare-learning

5

Good presentation.

Posted on 02/09/2026

EMMANUEL

EMMANUEL

User fromcare-learning

5

Nice site

Posted on 01/05/2026

BA

Bayonle

User fromcare-learning

5

Was satisfying

Posted on 22/10/2026

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Frequently Asked Questions

Duty of care means taking reasonable steps to protect people from harm and provide safe, appropriate care. UK care workers must follow professional standards, policies and agreed ways of working.

Duty of care applies to people receiving care and support, colleagues and others who may be affected by your work. Care workers must act responsibly within their role and competence.

Report concerns about abuse, neglect, poor care or unsafe conditions promptly to the appropriate manager or safeguarding lead. Follow your organisation's UK reporting procedures.

Listen respectfully, remain professional, record the details accurately and report the complaint through the organisation's complaints procedure. Do not dismiss concerns or make promises you cannot keep.

Seek advice when a situation is outside your role, competence or authority, or when you are unsure how to respond. Following UK workplace policies helps support safe and effective care.