Care Certificate (Part 6) - Communication

What you'll learn

• Understand the fundamental role of communication in providing effective care and building relationships.
• Identify and utilize various types of communication, including verbal, non-verbal, written, sign language, Makaton, and Braille.
• Recognize and interpret non-verbal cues such as body language, gestures, and facial expressions.
• Adapt communication styles to suit the needs and preferences of individuals in care.
• Distinguish between formal and informal communication and apply them appropriately in different contexts.
• Use touch and physical contact thoughtfully and in a person-centred manner, ensuring consent and adherence to infection control guidelines
• Promote the overall well-being and dignity of individuals through respectful and person-centred communication practices.

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