Duty of Candour
This course will help you to understand the importance of duty of candour and what your responsibilities are when working with individuals, as well as the consequences that can occur when it is not applied.
Learning Outcomes
What you'll learn
- Understand what duty of candour is and why it exists
- Be able to explain the different types of duty of candour
- Know how to apply it when working with individuals
- Know what is meant by definitions of harm and notifiable safety incidents
- Be aware of your responsibilities if an incident occurs
- Know who to contact in order to uphold your duty of candour
- Understand the key steps of an investigation
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Learning Outcomes
What you'll learn
- Understand what duty of candour is and why it exists
- Be able to explain the different types of duty of candour
- Know how to apply it when working with individuals
- Know what is meant by definitions of harm and notifiable safety incidents
- Be aware of your responsibilities if an incident occurs
- Know who to contact in order to uphold your duty of candour
- Understand the key steps of an investigation
Stay updated with our
Training Overview
- What is duty of candour?
- Professional & statutory duty of candour
- Definitions of harm & notifiable safety incidents
- What to do if an incident occurs & who to contact
- Summary
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Frequently asked questions
It’s a legal and professional requirement to be honest, open, and transparent with people receiving care, especially when mistakes occur or harm happens.
In England, the CQC regulates statutory duty of candour, while professional bodies like the NMC, GMC, and HCPC regulate professional duty of candour.
It’s an unexpected event during care that causes moderate or severe harm, or risk of death, and must be formally reported and communicated to the affected person.
Report it immediately, apologise, start an investigation, keep clear records, update the person affected, and explain actions taken to prevent recurrence.