OS
5osarieme
User from
Easy to navigate and understand.
Posted on 05/09/2026
Understanding Behaviour that Challenges
Top Rated4.9(11 reviews)
This module discusses the definition, cause, impact and management of behaviours that are often perceived as challenging in adults. Although this module aims to provide you with standard principles and best practice guidelines in regard to working with residents and service users who communicate using behaviours that can challenge, it is important to remember that local guidelines and policies should always be followed. It is your responsibility to seek these out and spend time reviewing them. If you're unsure where to find your local guidelines, try asking a colleague, your line manager, or reviewing your local organisation's intranet.
12 Modules1 hour
£169£0
From £0
Start LearningLearning Outcomes
What you'll learn
- Define behaviour that challenges and explain what it may mean for the person.
- Explain common causes and triggers that may lead to behaviour that challenges.
- Recognise early signs that a person's behaviour may become more intense.
- Describe ways to support positive behaviour and reduce factors that may cause distress.
- Explain safe ways to respond when behaviour that challenges occurs.
- Understand how to protect a person's rights and dignity when managing behaviour that challenges.
- Describe how reflection and the Gibbs model can improve future practice after challenging incidents.
Learning Outcomes
What you'll learn
- Define behaviour that challenges and explain what it may mean for the person.
- Explain common causes and triggers that may lead to behaviour that challenges.
- Recognise early signs that a person's behaviour may become more intense.
- Describe ways to support positive behaviour and reduce factors that may cause distress.
- Explain safe ways to respond when behaviour that challenges occurs.
- Understand how to protect a person's rights and dignity when managing behaviour that challenges.
- Describe how reflection and the Gibbs model can improve future practice after challenging incidents.
Modules
Module 1
What is 'Behaviour That Challenges'?
Module 2
Possible Causes
Module 3
Possible Impact
Module 4
Identifying Escalating Behaviour
Module 5
Strategies to Support Positive Behaviour
Module 6
Strategies to Manage Behaviour that Challenges
Module 7
Protecting Individuals' Rights
Module 8
The Importance of Reflection
Module 9
Reflective Practice Following Incidents
Module 10
Where to Find Additional Support
Module 11
Summary
Module 12
References
Top reviews
RY
5Ryan
User from
Good
Posted on 12/02/2026
Liz
User from
Informative
Posted on 22/01/2026
You May Also Like
.jpg)
.jpg)
.jpg)
.jpg)
.jpg)
.jpg)
Learn Anytime
Anywhere
Experience the next level of learning with the Care Learning app. Available on Android and iOS.
Come and Work
with Us!
Join us as a healthcare trainer providing practical sessions to professionals and workers.
Apply for Trainer RoleIn-Person Practical
Healthcare Training
Enroll in our accredited, hands-on practical training sessions to deliver better patientcentred care.
Apply for TrainingRefer &
Earn Rewards.
Invite healthcare professionals to join Care Learning and earn rewards for every successful referral.
1 / 4
Frequently Asked Questions
It describes behaviours that are unusual, severe, and harmful, or that limit a person’s access to everyday activities. It is not a diagnosis and should not be used as a label for the person.
Behaviour must be considered within cultural and situational context, as actions seen as challenging in one setting or culture may be normal or acceptable in another.
Causes may include pain, boredom, communication difficulties, emotional distress, environmental factors, or a need for attention, escape, or preferred activities.
The focus should be on positive behaviour support, understanding triggers, meeting unmet needs, using proactive strategies, and responding calmly while protecting dignity and rights.