Understanding Behaviour that Challenges

Top Rated5(8 reviews)

This module discusses the definition, cause, impact and management of behaviours that are often perceived as challenging in adults. Although this module aims to provide you with standard principles and best practice guidelines in regard to working with residents and service users who communicate using behaviours that can challenge, it is important to remember that local guidelines and policies should always be followed. It is your responsibility to seek these out and spend time reviewing them. If you're unsure where to find your local guidelines, try asking a colleague, your line manager, or reviewing your local organisation's intranet.

12 Modules1 hour
£169£0
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Understanding Behaviour that Challenges

Learning Outcomes

What you'll learn

  • Define 'behaviour that challenges'
  • Recall the reasons why someone may present with behaviour that is perceived as challenging
  • Understand the impact of behaviour that challenges
  • Describe how to identify when someone's behaviour may escalate
  • Discuss potential strategies to support positive behaviour
  • Discuss potential strategies to manage behaviour that challenges
  • Appreciate the importance of protecting an individual's rights when managing behaviour that challenges and recall relevant legislation
  • List the benefits of reflection following involvement with behaviour that challenges
  • Describe the Gibbs reflective model and explain how this can be used to facilitate reflective practice following involvement with behaviour that chall
  • Know where to find additional support regarding supporting people with behaviour that challenges

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Training Overview

  • What is 'Behaviour That Challenges'?
  • Possible Causes
  • Possible Impact
  • Identifying Escalating Behaviour
  • Strategies to Support Positive Behaviour
  • Strategies to Manage Behaviour that Challenges
  • Protecting Individuals' Rights
  • The Importance of Reflection
  • Reflective Practice Following Incidents
  • Where to Find Additional Support
  • Summary
  • References
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Top reviews

OS

osarieme

User fromcare-learning

5

Easy to navigate and understand.

Posted on 05/09/2026

RY

Ryan

User fromcare-learning

5

Good

Posted on 12/02/2026

Liz

Liz

User fromcare-learning

5

Informative

Posted on 22/01/2026

OS

osarieme

User fromcare-learning

5

Easy to navigate and understand.

Posted on 05/09/2026

RY

Ryan

User fromcare-learning

5

Good

Posted on 12/02/2026

Liz

Liz

User fromcare-learning

5

Informative

Posted on 22/01/2026

Browse all

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Frequently asked questions

It describes behaviours that are unusual, severe, and harmful, or that limit a person’s access to everyday activities. It is not a diagnosis and should not be used as a label for the person.

Behaviour must be considered within cultural and situational context, as actions seen as challenging in one setting or culture may be normal or acceptable in another.

Causes may include pain, boredom, communication difficulties, emotional distress, environmental factors, or a need for attention, escape, or preferred activities.

The focus should be on positive behaviour support, understanding triggers, meeting unmet needs, using proactive strategies, and responding calmly while protecting dignity and rights.