Vaccine Hesitancy
This module aims to equip learners with the essential knowledge and skills needed to provide accurate and reliable information about vaccines to service users. It covers effective communication techniques for addressing vaccine-related concerns, enabling service users to make informed choices. The course will also dispel common vaccination myths, present scientific facts, outline the benefits and risks of vaccination, and direct learners to additional reliable sources of information.

Learning Outcomes
What you'll learn
- Explain the purpose of vaccination, and describe how vaccines work
- List the benefits of vaccination
- Describe how vaccines are developed and trialled
- Explain what vaccine hesitancy and refusal are, and why this choice can pose public health concerns
- Describe the importance and process of obtaining consent for vaccination
- Be able to debunk common vaccination myths, and communicate accurate, factual information to patients when discussing vaccination
- Appreciate your role in communicating accurate information about vaccines to patients, and describe the key tenants of vaccine-related communication
- Explain your role and communicative actions you might take if someone voices concerns about vaccination
- Explain your role and actions you might take if someone refuses a vaccination
- List the features of reliable sources of vaccination information
- Know where to find additional, high-quality information about vaccines and vaccination, and be able to signpost patients to these resources
Learning Outcomes
What you'll learn
- Explain the purpose of vaccination, and describe how vaccines work
- List the benefits of vaccination
- Describe how vaccines are developed and trialled
- Explain what vaccine hesitancy and refusal are, and why this choice can pose public health concerns
- Describe the importance and process of obtaining consent for vaccination
- Be able to debunk common vaccination myths, and communicate accurate, factual information to patients when discussing vaccination
- Appreciate your role in communicating accurate information about vaccines to patients, and describe the key tenants of vaccine-related communication
- Explain your role and communicative actions you might take if someone voices concerns about vaccination
- Explain your role and actions you might take if someone refuses a vaccination
- List the features of reliable sources of vaccination information
- Know where to find additional, high-quality information about vaccines and vaccination, and be able to signpost patients to these resources
Modules
Module 1
What are Vaccines?
Module 2
How do Vaccines Work?
Module 3
Benefits of Vaccination
Module 4
How are Vaccines Developed and Trialled?
Module 5
What is Vaccine Hesitancy / Refusal?
Module 6
What Issues Does Vaccine Hesitancy / Refusal Pose Cause?
Module 7
Debunking Vaccine Myths
Module 8
Legal Requirements in Regard to Vaccination
Module 9
Speaking to Patients, Parents and Carers About Vaccines
Module 10
Speaking With Someone Who is Hesitant or Refuses a Vaccine
Module 11
Signposting Patients to Additional Information
Module 12
Summary
Module 13
References
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Frequently Asked Questions
Vaccine hesitancy is a delay in accepting or refusal of vaccines despite availability. Understanding concerns and providing evidence-based UK vaccination information can support informed decisions.
Vaccines train the immune system to recognise specific infections and respond more effectively. They help reduce the risk of serious illness and support protection against vaccine-preventable diseases.
Vaccination helps protect individuals and communities from serious infectious diseases. High uptake can reduce transmission and help protect people who cannot receive certain vaccines.
Listen without judgement, acknowledge concerns and provide clear, factual information from trusted UK sources such as the NHS and UK Health Security Agency (UKHSA).
Healthcare professionals should respect a competent person's decision, ensure informed consent or refusal, document appropriately and provide reliable UK vaccination information for future consideration.



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