De-Escalation

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8 Chapters

1 Hours

De-Escalation

Learn how to understand, manage, and de-escalate distress behaviours with positive behaviour support techniques.

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Course Fee

Free

De-Escalation

8 Chapters

1 Hours

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Mobile friendly

Industry-backed eLearning

About The Course

Learning Outcomes

Course Modules

1

About The Course

This course provides a comprehensive understanding of positive behaviour support and the effective management of distress behaviour and reactions. Learners will explore key concepts such as empathy, emotional intelligence, communication, legislation, and risk assessment. The course focuses on non-restrictive strategies to de-escalate challenging situations and highlights the importance of debriefing after incidents. Each module is designed to build practical knowledge to support individuals in distress while promoting safety and dignity.

2

Learning Outcomes

Understand positive behaviour support strategies
Explain what is meant by distress behaviour
Recognise and respond to distress reactions
Demonstrate empathy, sympathy, and emotional intelligence
Identify relevant legislation related to behaviour support
Conduct risk assessments and maintain documentation
Understand the importance of effective communication
Apply techniques to de-escalate behaviour without using restraint
Recognise the value of post-incident debriefing

3

Course Modules

Chapter 1 Positive Behaviour Support

Chapter 2 Distress Behaviour

Chapter 3 Empathy, Sympathy & Emotional Intelligence

Chapter 4 Distress Reaction

Chapter 5 Law & Legislation

Chapter 6 Risk Assessments & Documentation

Chapter 7 Communication & Effective De-escalation

Chapter 8 Summary

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